Southwest Airlines has rolled out a new boarding process to make flying faster, smoother, and more organized. Known for its open-seating style, the airline has improved how passengers board, helping reduce confusion and boarding delays.
What Is the New Boarding Process?
The Southwest Airlines new boarding process arranges passengers by boarding group (A, B, or C) and number (1–60), ensuring an orderly boarding experience. Those with EarlyBird Check-In or Upgraded Boarding get first access to preferred seats and overhead bins.
Key Changes in the Boarding Experience
- Faster Gate Organization: Improved signage helps passengers find their boarding spot quickly.
- Smaller Boarding Groups: Reduces aisle congestion and waiting times.
- EarlyBird and Upgraded Boarding Benefits: Priority access and better seat choices.
- Family Boarding Update: Families with kids under 6 now board between Groups A and B.
How the New Boarding Works
- Check-In Online: Check in 24 hours before your flight. Early check-in means a better position.
- Find Your Group: Boarding pass shows a group letter and position number.
- Line Up at the Gate: Follow the group announcement and line up accordingly.
- Choose Any Seat: The open-seating policy remains — pick any available seat onboard.
Benefits for Passengers
- Shorter wait times and easier gate movement.
- Smoother boarding for families and large groups.
- More reliable access to carry-on bin space.
- Better overall passenger experience.
Tips to Get a Better Boarding Position
- Check in right at the 24-hour mark.
- Buy EarlyBird Check-In for automatic early check-in.
- Upgrade your boarding position at the gate.
- Join the Rapid Rewards program for travel perks and upgrades.
FAQs – Southwest Airlines Boarding Process
Q1. Can I still choose my seat?
Yes, Southwest Airlines still offers open seating — choose any seat available when you board.
Q2. How does family boarding work?
Families with children under 6 board between Groups A and B for convenience.
Q3. Is the new boarding system on all flights?
Yes, the new Southwest Airlines boarding process applies to all domestic and international routes.
Q4. What if I miss my boarding group?
You can still board after your group or request help from the gate staff.
Need Help?
For assistance with boarding or check-in, contact Southwest Airlines Customer Service at:
📞 +1-(888) 305-8452
